Security guards on-site to protect Needs Assessment Unit staff from violent clients. Community Affairs Minister Osbourne Bodden called it the reality we live with.
The newly-introduced budget identifies violence from the public as being on the rise at the NAU offices.
Mr. Bodden told Cayman 27 even with security staff in place, police are still sometimes called in to assist. The budget’s risk assessment section calls for advising NAU staff on how to deal with volatile clients.
“We recognise these folks are stressed and oftentimes angry with their situation, so we have to balance our approach,” said Mr. Bodden. “But we must protect our staff at all costs. Hence the reason for a security officer.”
He says the fact is, some in the public get rude when they don’t get what they want from the NAU.